Last Updated June 25th, 2023
Please read these “Purchase Terms” carefully as they set out the terms on which you purchase a ticket on the Portalys mobile app (the “App”) or via the services, features, content, applications, websites, or widgets (the “Services”) offered by Portalys Inc. (“Portalys,” “we,” “us” or “our”). All purchases for tickets and other goods and services are subject to these Purchase Terms. If you have any questions about them, please contact us at [email protected]. These Purchase Terms are incorporated into and governed by our Terms of Use by this reference. For the avoidance of doubt, we may modify these Purchase Terms in our sole discretion in accordance with the terms and conditions set forth in the Terms of Use.
By making any purchase through the App or Services, you agree that you have read, understood and agree to be bound by these Purchase Terms and the Terms of Use. if you do not agree to these Purchase Terms and the Terms of Use, then you may not purchase or use any goods or services through the App or Services.
1.1 We are Portalys, Inc. a Delaware Corporation with a registered address of 1007 North Orange St., 4th Floor, in the City of Wilmington, County of New Castle, 19801
1.2 We are a disclosed ticketing agent selling tickets via our App on behalf of promoters, organizers, managers, artists and venues of music, entertainment, sports and similar events (our “Event Partners”). We sell tickets allocated to us by our Event Partners, so the tickets we have available for sale for each event will vary and we do not control the ticket inventory or availability.
2.1 Any ticket purchased or otherwise acquired (“Purchased”) through the App or on the Service is subject to:
2.2 We facilitate the Purchase of tickets for events, and from time to time, where expressly stated, we may act as a promoter or organizer of an event. Where Portalys is not the event organizer, we exclude any liability and/or responsibility for the quality or nature of any such event including (but not limited to): your view at the venue where such event or show takes place, or the sound quality, local conveniences or accessibility of the event; any aspect of the quality of the stream you are able to watch for events streamed over the internet.
2.3 By purchasing a ticket through the App or Services, you warrant that the purchased ticket(s) will be used for your personal use only and not for any commercial purpose.
2.4 When you purchase a ticket you obtain a right to attend or watch the event as granted by the relevant Event Partner. The relevant Event Partner will be shown in the event listing in the App or on the Services, preceded by the words: “Presented by.” We make available tickets on behalf of third party Event Partners who are not connected in any way with Portalys. Those third party Event Partners are responsible to you for the relevant event. For the avoidance of doubt, from time to time, Portalys may be the Event Partner and this will be made clear in the Event information on Portalys.
2.5 Any changes to an event that occur after you have Purchased a ticket (such as a change of date/time, location, program, or artist, or an event cancellation) are the sole responsibility of the Event Partner for that event. Please see Section 3, which sets out how we will inform you of any changes to an event.
2.6 By hitting the ‘Purchase Tickets’ button in the App or on the Services, you are making a contractual offer to purchase the ticket(s). This offer is only accepted by Portalys on behalf of, or acting as, the Event Partner once you receive a confirmation email from us (as such it's important that you provide an accurate email address to Portalys).